Privacy Policy

We at Chanze Casino are committed to protecting your personal data and respecting your online rights.

What Information Do We Collect?

When you register for an account with us, we may collect various types of information from you, including:

• Full name
• Email address
• Date of birth (to comply with age restrictions)
• Password (please keep it secure; see our password guidance below)

During your use of the platform, we may also gather data on how you interact with Chanze Casino, such as:

• Device and browser type (for functional optimization purposes)
• Location information (if available from device settings or cookies)
• Search queries and game selections
• Win/loss history

Please note that this list is not exhaustive; if there are any changes to the types of data we collect, you will be informed.

Cookies and Tracking Technologies

We use a combination of own and third-party cookies to facilitate various functions across Chanze Casino:

• Essential: enabling functionality (e.g., secure login sessions)
• Analytical: improving overall user experience (not personally identifiable unless explicitly linked to user profiles)
• Marketing-related: we respect your cookie preferences; more on that below

You have the option to reject all non-essential cookies. Please see our Cookie Policy for more details.

Data Storage and Retention

Chanze Casino stores data securely within servers located in regions with strict data protection laws. We retain user information as follows:

• Account registration: until closure of account
• User activity (for analytics): up to 1 year or longer if required by regulatory obligations
• Marketing-related data: for as long as consent is provided

Please be aware that we do not store any sensitive financial information on our servers.

Security and Account Protection

We take various precautions to safeguard your data:

• Encryption of all user communication via TLS protocol (or equivalent)
• Regular software updates and security audits
• Secure password storage
• Limited access rights for employees handling personal data

You are responsible for choosing a strong, unique password. If you believe there is unauthorized access to your account, please contact our support team immediately.

Account Access and Password Protection

Your secure login process involves the following:

1. User-provided email address
2. Verified password input (via hashed comparison)

Remember that we never share or display any portion of your actual passwords with third parties or via plain text within logs.

Your Rights Regarding Personal Data

You have control over certain aspects of how Chanze Casino handles and communicates with you regarding personal data:

• To be informed about processing activities
• Access to collected information (subject to restrictions for maintaining functionality)
• Correction or deletion request for inaccuracies or opt-out preferences
• Right to port your data (within technical capabilities)

Please note that there might be cases where we cannot satisfy these requests fully, particularly if it affects ongoing regulatory compliance.